Locking out customers | Loomly's Thibaud Clément

On today's episode of Retention Talk I speak with Thibaud Clément, Co-Founder of Loomly. We
By Neel Desai

Predicting Churn | ProdPad's Janna Bastow

On today's episode of Retention Talk I speak with Janna Bastow, CEO & Co-Founder at ProdPad.
By Neel Desai

Focusing on second-month retention | Winc's Jai Dolwani

On today's episode of Retention Talk I speak with Jai Dolwani, CMO at Winc. We talk about
By Neel Desai

The customer isn't always right | Kelly Yanke Deltener

On today's episode of Retention Talk, I speak with Kelly Yanke Deltener, former Head of Product
By Neel Desai

Retaining through activations with Meister's Kevin Kuhn

On today's episode of Retention Talk, I speak with Kevin Kuhn, Head of Product at Meister. We
By Neel Desai

Knowing when the customer journey is over | Supercast's Jason Sew Hoy

How do you know when a customer's journey is finished? It's going to vary for everyone.
By Neel Desai

The two buckets of churn | Close's Liz Stephany

There will always be churn that is unavoidable. Being able to determine what buckets to put your
By Neel Desai

Workpuls' Maja Rajić Milivojević on automating churn reduction

Automating churn reduction isn't as far fetched as it may seem. While you can use ProfitWell
By Neel Desai

How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum

A customer cancelling isn't the end of the world. What feels like a breakup should really be
By Neel Desai

Retaining customers one bag at a time | Mike Lackman

From kickstarting your morning to late night hackathons, coffee has a firm grasp on our culture.
By Neel Desai
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