ProfitWell - SaaS Metrics Blog | churn

SaaS analytics will save your subscription business: 4 best tools

Simple SaaS analytics tools like Google Analytics are great for surface level findings, but to really dig deep into SaaS analytics you'll need a better tool.

Patrick Campbell

Subscription renewal: getting customers to renew subscriptions

Use ethical tactics when charging for subscription renewal; otherwise you'll have a churn problem that will need to be addressed eventually.

Patrick Campbell

6 SaaS retention strategies for sustainable growth | Profitwell

Customer retention is the foundation for SaaS growth — follow these strategies to retain the customers you already have.

Patrick Campbell

Churn management 101: Top strategies for managing churn

Churn management and customer retention is crucial to running a subscription business. Check your metrics and reduce churn now with ProfitWell.

Patrick Campbell

Churn prevention: stopping churn before it happens | ProfitWell

Preventing churn is an ongoing struggle, and will continue to be for however long your company exists. But that doesn’t mean that you should give up the fight.

Patrick Campbell

8 Causes of Churn & Why Customers Churn | ProfitWell

Churn happens for many different reasons. Check out the 8 top reasons for customer churn, and actionable tips to crush your churn rate and skyrocket your revenue.

Patrick Campbell

Average churn rate for SaaS: What is a good churn rate?

Keeping churn rates as low as possible is the key strategy for most SaaS businesses. But what is the average churn rate most companies have?

Patrick Campbell

How To: Burn the Churn

We’re going to go deep into the data, studying just over eight thousand subscription companies to find out the best ways to combat churn.

Your open office space may be tainting your subscription growth

We studied just over one thousand subscription and SaaS companies to find out how open offices impact subscription growth.

Annual Plans Reduce Churn Dramatically, Data Finds

We collected data from just over two and a half thousand subscription companies to find out what proportion of your plans should be annual versus monthly.

See all posts