mind the [empathy] gap
Cliche messaging like "we're all in the same boat" doesn't work. In this week's DTC Download, we share how to better optimize customer empathy. Plus, a look at the latest numbers in direct to consumer growth.
Who could use some extra caffeine? ✋
In this episode of Recur Now: revenue enhancements, remote product pros, and the world's strongest coffee.
We can do better
In this episode of Recur Now, the power of mental health in the workplace (even if it's gotta be remote).
In this episode of Recur Now, the power of free.
Judge a book by its cover
In this DTC Download, we're breaking down the latest numbers from our DTC index, how to nail first impressions via product packaging, and a deep dive into why virtual reality may be the next step in DTC.
There's no such thing as a win-win
In this episode of Recur Now, the (new) rules of pricing in a pandemic.
Powering the curious with Leela Srinivasan of SurveyMonkey
How Leela Srinivasan powers the curious at SurveyMonkey, as the first Chief Marketing Officer at the survey software titan.
More human, better services
In this episode of Recur Now, human interaction is not a dying art.
How COVID-19 impacts SaaS/subscription space: May '20 data
We are living in unprecedented times. Advice is coming from every direction and it's difficult to know who and what to believe. Here at ProfitWell, we believe in data because data doesn't lie.
Customer acquisition vs. retention: Which is best for growth?
Customer acquisition vs. customer retention—which one is better? That's actually a misleading question: both are important for sustainability and growth in their own way.
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