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Building a Multi-Product Unicorn  from Chennai with Freshworks CEO Girish Mathrubootham
Data shows the future of growth is multi-product. Yet, you need to protect the unified experience. On this episode of Protect the Hustle, we talk product expansion, the value of team alignment, and leveraging a market chalk-full of competitors with Girish Mathrubootham of Freshworks.
Patrick Campbell
Building a Brand with Mike Troiano of Actifio, G20 Ventures, and the OG Brand World
On this episode of Protect the Hustle, we dive into the power of brand with Mike Troiano. We cover how brand informs every part of the product experience, and the best practices to use brand to your advantage.
Patrick Campbell
Customer success reduces churn, improves retention, and increases expansion revenue
We collected data from just under two thousand companies to figure out how customer success impacts retention and churn.
Patrick Campbell
Hardship, Cancer, and the Operational Struggle
On this episode of Protect the Hustle, we explore the concept of operational grit and the elements necessary to handle the roadblocks and hardships that are inevitable on the path to building anything great.
Patrick Campbell
Data shows venture funded companies have higher churn, less impact on growth
We collected data from over three and a half thousand companies to figure out how venture funding impacts a startup's unit economics.
Patrick Campbell
How much expansion revenue should you have to be successful?
We collected data from three hundred thousand subscription buyers and five thousand companies to provide data on how much expansion revenue you should have to be successful.
Patrick Campbell
Kayak and Lola's Founder Paul English on Why Design is Never Finished
On this episode of Protect the Hustle, we go deep on product design with Kayak and Lola Founder Paul English. We cover why creating a great product takes a relentless focus on the fundamentals and a commitment to always making things simpler.
Patrick Campbell
ProfitWell Engagement: Free Product Usage Analytics on Top of Your Financial Metrics
Product isn’t a set of features; it’s a pattern of usage that gets your customers to value. To help you in this endeavor, we’re excited to bring you ProfitWell Engagement, a free add-on to ProfitWell metrics that lets you see your active usage, as well as how ARPU and MRR shift based on usage.
Neel Desai
Intercom's Des Traynor, Steve Blank on How to Do Customer Research
On this episode of Protect the Hustle, we go deep on customer research with some help from Intercom's Des Traynor, Steve Blank, and the ProfitWell crew. We cover why customer research is more important than ever and how to actually do the qualitative and quantitative research to truly get close to your customer.
Patrick Campbell
Are outcome based value metrics better for growth?
We collected data from nearly four thousand companies to understand what value metrics are best for growth.
Patrick Campbell
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