The rise of passive, anti-active usage products

For decades we've been talking about active usage in the context of retention. After all, if
By Patrick Campbell

Help Scout's Nick Francis on the importance of shared values

A 2021 Mac Pro with a 2.5GHz 28-core intel Xeon W processor with 1.5 TB of Memory, two Radeon
By Patrick Campbell

A compact guide to pricing strategy

This article is a part of our Protect the Hustle series where we explore the truth behind the
By Patrick Campbell

Ansarada's Sam Riley on intentional culture

What does your favorite flavor of ice cream say about you? If you’re a vanilla fan does that
By Patrick Campbell

Hunting whales at ProfitWell (or how we do business development)

This week I want to try something a bit different. I'm going to talk through a problem I'm
By Patrick Campbell

Sarah Hodges on building community

Boston has a bad reputation, but it’s a reputation that isn’t completely accurate. It’s more of
By Patrick Campbell

Pricing and packaging analysis of Twitter Super Follow—the last shot in the war

This article is a part of our Protect the Hustle series where we explore the truth behind the
By Patrick Campbell

Zapier's Wade Foster on strategy and tactics

Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise
By Patrick Campbell

Feedback is non-negotiable

Feedback is something we all like to think we're good at giving (and receiving), but often times
By Patrick Campbell

Jeetu Patel on the importance of having product principles

Gordan Ramsey is a famed multi-michelin star chef, but he’s also kind of a jerk. For those of
By Patrick Campbell

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