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Katie Burke of HubSpot on embracing the skeptics

Patrick Campbell Jun 28 2019

If you ask someone to define “culture” in your office, you might get a response about ping-pong tables or beers on tap. But we know culture constitutes something so much greater. It’s the collection of habits you accept and nurture within your organization. It’s molding the same foundational principles that drive the core of behavior, but also having fiercely diverse views in all other aspects. 


And this is where your skeptics come in. While skeptics can be incredibly difficult to deal with at times, they are key to building a solid culture, which is something Katie Burke, Chief People Officer at HubSpot, believes to her core. She discreetly recognizes the difference between skeptics and cynics, embracing feedback from skeptics as the way to ultimately grow (and better) your organization.


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Topics covered in this episode

      • The advantage of staying truly unique in your market

      • Building a successful culture with consistency, time, energy, and effort

      • Recognizing the value in skeptics

      • Evolving your culture through feedback


This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.


By Patrick Campbell

Founder & CEO of ProfitWell, the software for helping subscription companies with their monetization and retention strategies, as well as providing free turnkey subscription financial metrics for over 20,000 companies. Prior to ProfitWell Patrick led Strategic Initiatives for Boston-based Gemvara and was an Economist at Google and the US Intelligence community.

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