Birchbox: retention makeover or touch up?

Today we're talking about BirchBox, a company that's revolutionized the multi-billion dollar
By John Arcanti

eSalon — a customized way to dye

Today we're talking about eSalon, a company that's revolutionized the home hair color market.
By John Arcanti

As competition heats up, can Blue Apron continue to deliver?

Today we're talking about Blue Apron, a company that's revolutionized the meal-kit industry.
By John Arcanti

We sold ProfitWell ❤️

I’ve published a lot of content for you over the years, but this post is the hardest, so I’ll
By Patrick Campbell

Ultimate Guide to Gross Revenue: Formula, Calculation, Recognition & Recording

It's not uncommon for companies to announce their fiscal quarterly or annual gross revenue. Just
By ProfitWell

Optimize user offboarding process to discover the reasons behind cancellation

Most SaaS companies understand the importance of onboarding. A proper onboarding experience
By ProfitWell

What is recurring payment? Definition, benefits, & strategies

Every business desires to increase revenue streams and get to more predictable levels of
By ProfitWell

5 Payment ledger benefits for SaaS & subscription businesses

SaaS and subscription businesses no longer depend on spreadsheet records. They rely on
By ProfitWell

What is EBIT (Earnings Before Income and Taxes) & how it helps evaluate business performance

Determining the financial health of your business is quite tricky. There are numerous metrics to
By ProfitWell

Net Dollar Retention (NDR): Definition, formula & tips

SaaS businesses need repeat customers because their business models usually rely on subscription
By ProfitWell

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