Today, we're taking a deep look into feedback: why it matters, why we're terrible at giving and receiving it, and ultimately, how to do feedback right.
Feedback can be challenging as it feels inherently personal and can fuel all the not so great emotions - insecurity, vulnerability, anger. Yet, as HubSpot's Brian Halligan points out, it has to be faced, and, if utilized correctly, it can be one of the most critical factors of building a company.
Interviews with Crazy Egg's Hiten Shah, ProfitWell's Facundo Chamut and ProfitWell team members Erin Phinney, Neel Desai, Peter Zotto, and Ben Hillman
Why feedback is crucial to your business
How feedback makes us disinclined to be obedient
How to use feedback as leverage in our favor to get people on board to give great feedback
Actionable methods to solicit feedback and proper environments in which to give it
What constitutes feedback and how to interpret all different kinds
Special thanks to all of our guests.
We're giving away Protect the Hustle and ProfitWell swag to folks who leave a 5 star rating and comment on iTunes. Screenshot your review and email it firstname.lastname@example.org and we'll ship you some swag.
By Patrick Campbell
Founder & CEO of ProfitWell, the software for helping subscription companies with their monetization and retention strategies, as well as providing free turnkey subscription financial metrics for over 20,000 companies. Prior to ProfitWell Patrick led Strategic Initiatives for Boston-based Gemvara and was an Economist at Google and the US Intelligence community.