Crazy Egg's Suneet Bhatt: the How & Why of Support Driven Growth
Your support team is your greatest growth channel. They are the people building your customer's experience daily. In a world where acquisition channels are drying up, a great customer support team will drive your growth by keeping customers and making them successful.
How Appcues' Jonathan Kim Boosts Retention
Appcues CEO Jonathan Kim took the stage at SaaSFest 2017 with a message of needing a preventative approach to churn. The master of user experience took us through his framework for generating short, medium, and long-term retention.
How Salesloft's Katie Rogers Segments for Success
Salesloft's Katie Rogers breaks down how she has built customer success success by getting to know her customers, hiring to add value, and segmenting her team to make her customers successful.
How Close.io's Steli Efti Designs His Sales Funnels for Efficiency
Steli Efti describes exactly how he has optimized hundreds of sales processes through the power of simplicity.
What We Learned at SaaSFest 2017
Here are some of our favorite moments and valuable takeaways from our third annual gathering of the best and brightest in the subscription economy.
How to Get the Most Out of SaaSFest 2017
With just two weeks until SaaSFest, here are some tips for getting the most out of our annual gathering of the best and brightest in the subscription world.
Who You’ll Meet at SaaSFest 2017
Meet some of the speakers coming to SaaSFest in Boston from December 13th - 15th. Get your early bird tickets before October 23rd!
Announcing SaaSFest 2017
Join us at SaaSFest in Boston from December 13th - 15th and learn valuable lessons from friends working in the trenches of SaaS. Get early bird tickets now!
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