A solid customer onboarding experience drives higher willingness to pay & retention
We looked at just under 500 different software products spread between B2B and B2C and nearly twenty five thousand customers of those products to discover how a company's onboarding impacts customer willingness to pay and retention.
How to double your trial to paid conversion rate with onboarding
Onboarding is the first impression to your business, and has enormous implications on your conversion and retention. Here Rob Walling walks through how Drip's mastered those first crucial steps.
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