How Appcues' Jonathan Kim Boosts Retention
Appcues CEO Jonathan Kim took the stage at SaaSFest 2017 with a message of needing a preventative approach to churn. The master of user experience took us through his framework for generating short, medium, and long-term retention.
Dan Wolchonok on Running Retention Experiments
To master retention, you must know what good retention is, how to break it down into actionable segments, and be willing to experiment to achieve sustainable growth.
Jordan T. McBride
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