Average churn rate for SaaS: What is a good churn rate?
Keeping churn rates as low as possible is the key strategy for most SaaS businesses. But what is the average churn rate most companies have?
Implementation Fee Benchmarks
We collected data from just under one thousand subscription companies and over half a million subscription consumers to provide SaaS benchmarks on implementation fees and their affect on unit economics.
The world's largest study on churn
Here's the world's largest study on subscription and SaaS churn from studying over three thousand different recurring revenue companies of all shapes and sizes.
Why Analytics Are Your Best Friend in The Fight Against Churn
The secrets to lowering churn are buried in your analytics. You just have to know where to look.
Your Largest Bucket of Churn (and How to Prevent it)
The biggest portion of your churn isn't customers making an active decision to leave. It's delinquents. Here's what that means and how to get this revenue back.
We don't understand how churn truly kills us
Your customer churn rate might not seem bad now. But in 5 years, it'll be your most expensive oversight. Here's why you literally can't afford to ignore churn.
The World's Largest Study on SaaS Churn - Part 2
To help give a gift back to the SaaS ecosystem, we’ve compiled the largest SaaS MRR churn study in the world. In part 2 we focus on digging deeper into the data to answer: "Which factors point to reduced churn?"
The World's Largest Study on SaaS Churn - Part 1
To help give a gift back to the SaaS ecosystem, we’ve compiled the largest SaaS MRR churn study in the world, in order to help you answer that ever crucial question: “What should SaaS MRR churn look like?”
Here’s how to reduce churn by full percentage points (announcing ProfitWell Retain)
After sifting through hundreds of thousands of SaaS financial data points we're excited to launch ProfitWell Retain, our complete involuntary churn product to help you reduce churn by 20-40%.
Your SaaS benchmarks are likely wrong
We're sitting on a ton of SaaS metric data, which revealed much of the SaaS benchmarks out there aren't great. Here's a baseline for SaaS Gross Churn, SaaS Expansion Revenue, and SaaS Growth Rate.
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