Market alignment is a big consideration for SaaS and subscription companies. If you’re not matching up with customers’ expectations on price, whether you’re coming in under or over the current trends, it’s impossible for your company to survive.
Competitor based pricing is one of the best tools for finding this match. Seeing how competitors build their pricing tiers, what features they differentiate on, and what they use as their core value metric makes it easy to structure your own pricing more effectively.
Today, we’re going to take a look at what goes into an effective competitor based pricing strategy and discuss how to build it through research and how to make the right decision for your business. Let’s dive in!
What is competitor based pricing?
Competitor based pricing is a strategy that looks at your competitors’ pricing structure as the core benchmark for building your own strategy. You anchor your pricing with general trends in the market and align it with customers’ expectations of what they’ll pay for your product or service.
Building your competitor based pricing strategy
A strong competitor based pricing strategy is built on research. When you understand how the top competitors in your market are pricing their products and how that pricing might impact customers’ expectations, you have a foundation for setting your product’s or service’s rates.
1. Identify the competitors in your market
The first step to competitor based pricing is to figure out who your competitors are. Which companies are selling similar products or services? This is fairly standard market research you should be performing already.
Then, group them by specific characteristics, such as tenure and market share. Pick out the companies that most closely match your own brand’s profile—these are your top competitors.
2. Research their pricing and positioning strategies
Once you know the competitors that make up your market, dig into their pricing and positioning strategies to build a map of current trends. Make sure to look at not only their pricing but also the way it’s packaged, the types of tiers they use, and the features they differentiate on. This research will help you understand what types of pricing and positioning customers expect in the market, so you can choose the best price for your product or service.
3. Average the price of all competitors
Creating a pricing map will help you understand what all of your different competitors are doing individually, but it’s also important to look at all of this data in aggregate as well.
To get the latter view, calculate the average price of your product type across competitors. Knowing this average, you’ll have a benchmark price to compare your own product’s rates to.
4. Choose higher, lower, or matched prices
After researching competitors’ pricing, you’re ready to determine where your product or service fits into the market.
- Higher-than-average price: When you want to signal luxury to potential customers
- Lower-than-average price: When you’re trying to undercut the competition and acquire customers quickly
- Matched price: When your pricing strategy will be in line with your competitors
Whether you’re just entering the market or working to solidify your current standing, the price you choose will inform how customers perceive your brand. Just remember that competitor based pricing, like most simple pricing methodologies, doesn’t optimize your company for growth.
Competitor based pricing risks across four companies
In this example, companies A, B, and C have used competitor based pricing and gained and lost revenue alongside one another. Company D went with a more well-rounded approach and, while starting lower, grew more effectively over time.
Advantages of competitor based pricing
Competitor based pricing is a great first step in finding the best possible price for your product or service. Market research gives you a solid base on which to make your pricing decisions. One that’s easy to calculate, quick to implement, and relatively low risk.
Competitor based pricing is easy to calculate and understand. All you have to do is look at the competitors in your market and find the average price they use for their services. From there, you can choose whether to go higher or lower or align with customers’ expectations.
When you set pricing close to competitors’ rates, you don’t have to worry about surprising customers with your price. You’ll already know that it’s close to what they expect to pay to your competitors. By staying within the standard range of prices, there’s a good chance customers will be happy to pay your prices.
Evolves with the market
With competitor based pricing, adjusting your pricing doesn’t involve guesswork—you just have to align t with the market. If you see a number of competitors raising or lowering their prices, do the same to your own rates.
Disadvantages of competitor based pricing
While competitor based pricing is simple to execute, it limits your ability to connect the value your service provides with the price it demands. Lacking that connection can set you up for pricing issues in the future.
Detached from other market factors
Competitor based pricing looks only at what other companies are doing in the market. It doesn’t look at the demand for a product or service, meaning it’s very easy to leave money on the table. Increased demand for your products won’t be directly reflected in your competitors’ prices.
Because you’re looking only at how competitors price their product or service, you’re limiting yourself to their knowledge and practice. This means you might not be factoring in other important pricing considerations, like willingness to pay or feature differentiation.
Removed from customers
Competitor based pricing doesn’t consider how customers react to your pricing strategy. Instead, it just focuses on what other companies are doing. By leaving customers out of the equation, it’s tough to anticipate how shopping behavior might impact your pricing in the long term.
Can’t remember all of the pros and cons? Use this graphic to see the advantages and disadvantages of competitor based pricing at a glance.
Does ProfitWell recommend competitor based pricing?
Yes, but not as the “one pricing method to rule them all.” Competitor based pricing is an excellent tool for understanding the current market and general customer expectations of pricing, but it doesn’t look at the whole picture. SaaS and subscription companies are more successful with a well-rounded strategy that includes competitor analysis, benchmarking, and in-depth research into your own company’s metrics. Check out our guide on value metrics for more information.
Optimize your pricing strategy with ProfitWell
ProfitWell’s Price Intelligently tool is built to help you optimize your pricing strategy. We have a team of pricing experts who are ready, willing, and able to take your SaaS and subscription pricing to the next level. Contact us to learn more!