Let's deep dive on how user experience impacts your retention.

Join ProfitWell’s CEO & Co-Founder, Patrick Campbell, and Appcues' VP of Marketing, Erik Keating, on Thursday, February 20th at 10:30am PST / 1:30pm ET as we get down to some of the basics of user retention: the experience.

It's easy to focus on growth because it drives the heart of your business. But if you're only focusing on attracting new customers, you're missing out on the growth potential of retaining your current, valuable users.

In this webinar, we'll take a look at data we've collected from studying over 17,234 subscription companies and what it tells us about retention and revenue.

We'll cover:

  • How the subscription market is evolving and why optimizing retention is essential for growth benchmarks on delinquent churn/credit card failures
  • The retention mistakes we see too often (and how to thwart them)
  • Data on how user experience affects retention and your bottom line
  • Best practices for providing an optimal user experience

As always, we'll leave plenty of time for Q&A.

Space is limited so snag your spot now.

Meet the speakers: 
Eric Keating, VP of Marketing at Appcues: A go-to-market leader for growing B2B SaaS businesses, with a passion for fostering awesome teams and helping people succeed. He currently heads up marketing at Appcues, the pioneers of user onboarding and champions of product-led growth. When Eric isn't thinking about marketing, he’s likely found keeping up with his wife and two kids, exploring the White Mountains with his dog, Barley—or brewing beer at home.

Patrick Campbell, Co-Founder and CEO of ProfitWell: The industry-standard software for helping companies like Atlassian, Autodesk, Meetup, and Lyft with their monetization (through Price Intelligently) and retention strategies. ProfitWell also provides a turnkey solution that powers the subscription financial metrics for over 14,000 subscription companies (it’s free and plugs right into your billing system). Prior to ProfitWell, Patrick's previous roles included coffee master at Starbucks, Strategist at Google, and an Intelligence Analyst for the U.S. Defense Department.